Help center
How can we help?
Pricing
How much does a pay stub cost?
One stub is $6.99. Bundles get cheaper per stub: 2 for $13.98, 3 for $19.47, 4 for $25.96, 5 for $27.95 (adding a fifth to four costs $1.99), 10 for $49.90 and 26 for $99.84. The direct deposit slip is always free. No account, no subscription, no hidden fees.
How much are W-2 and 1099 forms?
Form W-2 is $14.99 per employee, 1099-NEC is $9.99 per recipient and 1099-MISC is $12.99 per recipient. A prepared W-9 is free. You can mix stubs and forms in one checkout.
Is the direct deposit slip extra?
No — the direct deposit advice slip is included free with every pay stub. It is a detachable, non-negotiable record of the deposit (not a check, and it does not move money).
Ordering
Can I see my stub before paying?
Yes. The live preview is free and shows every number — taxes, deductions, YTD and net pay. Only the downloadable clean file is paid; previews carry a watermark.
Which templates can I choose?
Eight professional templates: Classic Payroll (our most popular), Corporate Professional, Detailed Earnings Statement, Traditional Check Voucher, Modern Ledger, Compact Payroll, Hourly / Overtime and Contractor Statement. Every template prints the same calculated figures. You can switch instantly in the preview, see them all at paystubshop.com/templates, change templates later in a free correction within 30 days, and add your company logo (PNG or JPEG).
How can I pay?
Cards and the wallets your device supports (such as Apple Pay, Google Pay, Link and Cash App Pay where available), through our secure embedded checkout. One-time payment only.
Can I use stubs for a rental or loan application?
Landlords and lenders usually ask for your most recent consecutive stubs with YTD totals that match your real pay. Enter your actual earnings and employer details, preview everything, and download clean PDFs in minutes. Applications are verified against employers, W-2s and bank deposits, so accuracy is what gets you approved.
Delivery & downloads
How do I get my documents?
Right after payment your order page shows your documents — usually within 30 seconds: a PDF per pay date, a combined PDF, a ZIP and JPEG images. We also email a private link you can use for 90 days.
I didn't get my email or lost my link.
Use Find my order (/resend) with your email address — we immediately send secure links to every order for that address. Check spam or promotions folders too. If your email address had a typo, open your order page from the confirmation screen and fix it there.
Corrections
I made a mistake. Can I fix it?
Yes — typo corrections are free for 30 days. Open your order page, choose Correct, edit the details and download the corrected version. Pay dates and the person/business stay the same (a different person or pay period is a new document). Up to 5 corrections per document set; your original stays in the history.
Refunds
What is your refund policy?
All sales are final. Because documents are delivered instantly and cannot be returned, we do not offer refunds for change of mind, incorrect information entered by the customer, or documents the customer no longer needs. If we made an error, the document didn't arrive, or you were charged incorrectly, contact support within 14 days and we will correct or refund it. Typos you entered can be fixed free from your order page for 30 days.
Payday reminders
What are payday reminders?
Optional: after an order, you can ask for one email the day before your next pay date. It opens your next stub prefilled — you confirm the hours or amount and pay once. Nothing is charged automatically, and you can reschedule or turn reminders off anytime.
How do I stop reminder emails?
Every reminder has a one-click unsubscribe link, and you can turn reminders off from your order page. We never send marketing email.
Taxes & calculations
How is federal income tax calculated?
We use the IRS Publication 15-T percentage method for 2025 and 2026 with your Form W-4 choices (filing status, Step 2 checkbox, Step 3 credits, Step 4 adjustments). Social Security is 6.2% up to the annual wage base ($184,500 in 2026), Medicare 1.45%, plus 0.9% Additional Medicare on wages over $200,000. The preview shows the worksheet behind every number.
Which states do you calculate?
We calculate California (income tax and SDI) and New York (state, NYC, Yonkers, SDI and Paid Family Leave), and states without wage income tax such as Texas, Florida, Nevada, Tennessee, South Dakota, Wyoming and New Hampshire. For other states you enter the state and local amounts from your payroll records — we never silently show $0.
What if the employee works from home in another state?
Turn on "Work from home" and enter where the employee actually works and lives. Withholding follows where the work is physically done; if the home state may also require withholding we ask you to enter that amount from your records instead of guessing.
How is year-to-date (YTD) figured?
YTD comes from the totals you enter for pay earlier this year (from your last stub) plus the stubs in your order. We never invent past paychecks. Repeat orders carry YTD forward from your last stub automatically.
Which tax years are supported?
Pay dates in 2025 and 2026. We add new years as soon as the IRS publishes the official withholding tables (2027 tables usually arrive in December).
W-2, 1099 & W-9
Can I make a stub for a contractor?
Yes — choose Contractor and we create a contractor payment statement: payments, any backup withholding and YTD paid, clearly labeled. Contractors do not get employee tax withholding, so we do not fake it.
Do you file W-2s or 1099s with the IRS?
No. We fill the official IRS form edition for the tax year and give you the recipient copies (W-2 Copies B, C and 2; 1099 Copies B and 2) plus your file copies. Filing Copy A with the SSA or IRS is done separately — free through SSA Business Services Online for W-2s and the IRS IRIS portal for 1099s.
When is a 1099-NEC required?
For payments made in 2025 the general threshold is $600. For payments made after December 31, 2025, the One Big Beautiful Bill Act raised it to $2,000 for most 1099-NEC and 1099-MISC reporting. You can always furnish a form for smaller amounts.
Privacy & security
Is my information secure?
We only ask for the last 4 digits of an SSN, encrypt document details at rest (AES-256-GCM), keep files private behind expiring links, and delete files after 90 days. We never sell data, and we don't put personal details in analytics.
Account & support
Do I need an account or subscription?
No account and no subscription. You pay once per order. Your order link and your email are all you need to download, correct or recover documents later.
Can I talk to a person?
Chat support is handled by our virtual assistant, which can check orders, resend downloads, start corrections, manage reminders and process eligible refunds right away. Anything it can't solve goes to our team — just ask for a person, or email hello@paystubshop.com.